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To register for swim lessons, please click here and fill out our online registration form. Once you submit the form, you are able to enroll in classes or a registration associate from our customer service center will be in contact with you shortly to help you schedule your classes.
Our swim program is progressive instead of session-based, so your swimmer will always be in a class that corresponds with his or her swimming ability. Because we are an ongoing program, you will not have to re-register at multiple times throughout the year and your child will not have to readjust to new instructors every few weeks as the sessions change. This provides them with the consistency necessary for kids to learn how to swim. You are billed on a monthly basis until you fill out a withdrawal form to discontinue the lessons.
There is no definite time in which your child will learn how to swim. It will depend on the child’s desire, attitude and confidence. Some kids take to the water right away and pick things up very quickly. Others are very hesitant, but with patience will learn the same skills in a slightly longer period of time. The most important thing to remember is to never compare your child’s progress to another child. All children are different and we need to let them learn at their own comfort level. It also depends on what you are looking to get out of the lessons. If you want you or your child to learn competitive swim techniques, that will take longer than if you want you or your child to learn basic water safety skills. On average, our typical student is with us for anywhere from 3 to 12 months.
To determine your child's level, please take our class selection wizard quiz by clicking here.
Each location has their schedule available from their website. Take a look at our location map to find your location. If you have any trouble viewing the schedule please contact the customer service center at 844-KID-SWIM or email us at firstname.lastname@example.org for our current class availability at your desired location.
In order to maintain the integrity of our classes in regards to content and to size, we do not offer make-ups. We have found that adding swimmers to classes for make-ups disrupts the rhythm, safety and integrity of the class. Please do your best to attend! Sorry, no make-ups for illnesses, recitals, vacations, etc. If you do miss a class for medical reasons or illness, if we are given a doctor's note we can credit you for that missed class. If you miss a class due to other reasons, you may pick up a token for open swim at our dedicated facilities*.
*Open swim is only at our dedicated facilities. (Lone Tree CO, Aurora CO, and Denver, CO, Colorado Springs, CO)
You can sign up any time you would like. Because we are not session based, once you or your child enrolls, classes simply continue until you wish to withdraw. Our goal is to make swim lessons a fun part of your child’s regular routine, and do it in a way that is as convenient as possible for your family’s busy schedule. If you enroll in the middle of the month, we will prorate your first month's tuition for the lessons you were not registered for in that month.
To withdraw from lessons, log in to your account via the customer portal on the SafeSplash Swim School website (www.safesplash.com) and complete the withdraw option for your student. For the protection of our customers, withdrawing via the customer portal is the only valid means of signaling your desire to withdraw. Verbal or email withdrawal notifications are not valid. In order to avoid being charged for the next month of lessons, you must withdraw your student on or before the 15th of each month. If you submit a withdrawal form between the 15th and the 24th, we can remove your student/students from lessons with a $30 per person late withdrawal fee. Withdrawals that are submitted between the 25th and the end of the month can be removed from lessons and we will refund 50% off your tuition with no late withdrawal fee. Withdrawals submitted between the 1st and 7th for the same month can be removed from lessons and we will refund 25% of their tuition with no late withdrawal fee. Withdrawals submitted after the 7th for the same month there will be no refund.
You do not need to be a member of the health club to take advantage of our program at facilities that are hosted inside a health club.
Try to arrive 10 to 15 minutes prior to the beginning of your first class. This allows your child to watch what is going on in the pool and get comfortable with the new surroundings. Your child should wait with you until it is time to join their class.
For lessons your child will need goggles, swim suit, and a towel. If his/her hair is longer than chin length, he/she will also need a swim cap. If your child is enrolled in a parent and tot class, your child will need a reusable swim diaper in addition to a disposable swim diaper.
If your lessons are at a hosted facility such as LA Fitness or 24 Hour Fitness, you will not be able to use the pool outside of your lesson time unless you are a member of that facility. If your lessons are at one of our dedicated facilities, you may swim at our designated open swim time. To see when our open swim times are at our Colorado Springs, Denver, Lone Tree and Aurora facilities, please visit your local location page for times.
We will not hold lessons on holidays. Our holiday closures are posted on our website. Your tuition may be prorated for these days. To find your location, click here.
At our dedicated facilities, parents are not allowed on the pool deck unless it is at the request of the instructor. We have a climate controlled viewing area for the parents with floor to ceiling glass walls that allow you to watch lessons closely without being on the pool deck. We’ve found that this approach is the best for helping students learn quickly and retain their skills. Parents or guardians are required to stay on the premises for the duration of the lesson.
At our hosted facilities, parents are required to be on the pool deck during their children's lessons.
It is our experience that children will progress more quickly and have more fun in small groups of two to four students. The small group encourages fun, competition, peer interaction and often gives