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FREQUENTLY
ASKED QUESTIONS

Have a question? Here are the answers to some of the more common questions we get asked

WE’RE HERE TO HELP ANSWER YOUR QUESTIONS

We want to make sure you are prepared and excited for your lessons with us! Below are answers to some of our most frequently asked questions!

Q. Do you offer a Free Trial?

A.

Yes! We offer Free Trial classes for Group Lessons for new swimmers! Sign up today! *At participating locations only

Q. How do I sign up for Group Lessons?

A.

To sign up for Group Lessons, simply click "Find a Class" below and choose your location from the drop down to book your spot today!

Q. How do I sign up for Private Lessons?

A.

To sign up for Private Lessons, simply click on "Find a Class" below and select your location from the drop down to book your spot today!

Q. What do I need to bring to my lesson?

A.

Please bring a swimsuit, towel, goggles, and a swim cap or hair tie (for swimmers with long hair). Swimmers who are not potty-trained are required to wear a reusable swim diaper.

Q. Do you offer make-ups?

A.

Life happens, we get it! Swimmers are eligible for 1 make-up class each calendar month due to an absence. Please note that make-ups need to be used within 2 weeks of the absence and are based on schedule availability.

Q. Do I have to start at the beginning of the month (when is the next session)?

A.

No, you can jump in today! We offer a rolling start date so your swimmer can start at any point!

Q. How do I withdrawal from lessons?

A.

We hate to see you go! To withdraw a student from lessons under any program after the student has begun taking lessons within that program, log in to your account via the customer portal on our website and complete the withdrawal option for your student. In order to avoid being charged for the next month of lessons, you must withdraw your student on or before the 15th day of the month. If you submit a withdrawal form after you already have been billed the tuition for the next month of lessons, you may receive a partial refund. Drops submitted between the 25th and the end of the month will result in a 50% refund and between the 1st and 7th of the following month will result in a refund of 25% of tuition. After the 7th, you are no longer eligible for a refund. 

Q. Do I need to be a member of 24 Hour Fitness or LA Fitness to take lessons with SafeSplash at those clubs?

A.

You do not need to be a member of the health club to take advantage of our program at facilities that are hosted inside their facilities!

SafeSplash Swim School

Redmond

We’re here 7 days a week — Call us!
(206) 905-4644
7320 170th Ave NE, Redmond, WA 98052   moreinfo@safesplash.com

Class Hours

  • Thursday
    12:00 PM - 4:30 PM PT
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READY TO SWIM?

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TESTIMONIALS

Joel L.

“My kids are learning fast and feel more and more confident in the water!”

Amanda C.

“The teachers are awesome and the curriculum really gets kids swimming well!”

Karen S

“The instructors are very patient with the beginners and maintain a fun and safe learning environment”