have to say about SafeSplash!
Have a question? Here are the answers to some of the more common questions we get asked
We want to make sure you are prepared and excited for your lessons with us! Below are answers to some of our most frequently asked questions!
To sign up for Group Lessons, simply click "Find a Class" below and choose your location from the drop down to book your spot today!
To sign up for Private Lessons, simply click on "Find a Class" below and select your location from the drop down to book your spot today!
Please bring a swimsuit, towel, goggles, and a swim cap or hair tie (for swimmers with long hair). Swimmers who are not potty-trained are required to wear a reusable swim diaper.
Life happens, we get it! Swimmers are eligible for 1 make-up class each calendar month due to an absence. Please note that make-ups need to be used within 2 weeks of the absence and are based on schedule availability.
No, you can jump in today! We offer a rolling start date so your swimmer can start at any point!
We require 48-hour notice for Private Lesson cancellations and rescheduling. If you call to cancel or reschedule within this window, you will be charged a $25 late cancel/reschedule fee.
If you are on Auto-Pay for Private or Group Lessons, you must notify us by the 15th of the month prior to stopping lessons.
We hate to see you go! To withdraw from lessons, you can log into your account and complete the withdrawal form by the 15th of the month before you'd like to stop lessons. If you forget to withdrawal before the 15th of the month you will incur a late withdrawal fee. See fee schedule below:
Withdrawal date remains unchanged at the 15th of the month
$0 Late Withdrawal Fee if they withdrawal before Billing
Once billed, 50% refund within 7 days
25% refund between the 8th day and 14th day
No refund after the 14th day
Verbal or email withdrawal notifications are not valid.