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FREQUENTLY
ASKED QUESTIONS

Have a question? Here are the answers to some of the more common questions we get asked

WE’RE HERE TO HELP ANSWER YOUR QUESTIONS

We want to make sure you are prepared and excited for your lessons with us! Below are answers to some of our most frequently asked questions!

Q. How do I sign up for Group Lessons?

A.

To sign up for Group Lessons, simply click "Find a Class" below and choose your location from the drop down to book your spot today!

Q. How do I sign up for Private Lessons?

A.

To sign up for Private Lessons, simply click on "Find a Class" below and select your location from the drop down to book your spot today!

Q. Do I have to be a member of The Ledges to enroll?

A.

Yes, you MUST be a member of The Ledges to participate in our swim lessons!

Q. How do I register for lessons?

A.

To register for swim lessons, please click here and create an account. Once you've created your account, you are able to enroll in classes or one of our team members will be in contact with you shortly to help you schedule your classes.

Q. Where should I park?

A.

You can park in the main parking lot and then follow the signs to the pool.

Q. How do I enter the pool area?

A.

Follow the arrows from the parking lot to the pool area.

Q. What do I need to bring to my lesson?

A.

Please bring a swimsuit, towel, goggles, and a swim cap or hair tie (for swimmers with long hair). Don't have one of these items? Don't worry! All of these items are available for purchase at our schools. Swimmers who are not potty-trained are required to wear a reusable swim diaper, which are also available for purchase at our school.

Q. Do you offer make-ups?

A.

Life happens, we get it! Swimmers are eligible for 1 make-up class each calendar month due to an absence. Please note that make-ups need to be used within 3 weeks of the absence and are based on schedule availability.

Q. Do I have to start at the beginning of the month (when is the next session)?

A.

No, you can jump in today! We offer a rolling start date so your swimmer can start at any point!

Q. How long will lessons run?

A.

Lessons will run starting June 13, 2022 through August 8, 2022!

Q. How do I withdraw from lessons?

A.

We hate to see you go! To withdraw a student from lessons under any program after the student has begun taking lessons within that program, log in to your account via the customer portal on our website and complete the withdrawal option for your student. In order to avoid being charged for the next month of lessons, you must withdraw your student on or before the 15th day of the month. If you submit a withdrawal form after you already have been billed the tuition for the next month of lessons, you may receive a partial refund. Drops submitted between the 25th and the end of the month will result in a 50% refund and between the 1st and 7th of the following month will result in a refund of 25% of tuition. After the 7th, you are no longer eligible for a refund. 

Q. What should I be expected to do once I arrive?

A.

Grab a chair on deck. You must stay onsite for duration of the lesson.

SafeSplash Swim School

The Ledges

We’re here 7 days a week — Call us!
(256) 257-5596
32 Castle Down Dr, Huntsville, AL 35802   TheLedges@safesplash.com

Class Hours

  • Monday
    10:00AM - 6:00PM
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READY TO SWIM?

Find a Class

TESTIMONIALS

Joel L.

“My kids are learning fast and feel more and more confident in the water!”

Amanda C.

“The teachers are awesome and the curriculum really gets kids swimming well!”

Karen S

“The instructors are very patient with the beginners and maintain a fun and safe learning environment”