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FREQUENTLY
ASKED QUESTIONS

Have a question? Here are the answers to some of the more common questions we get asked

We’re Here to Help Answer Your Questions

We want to make sure you are prepared and excited for your lessons with us! Below are answers to some of our most frequently asked questions!

Q. What’s the difference between Learn To Swim Plus (LTS+) Group Lessons program vs Group Lessons program?

A.

Learn To Swim Plus program include the same weekly, 30-minute small group class in the pool, PLUS a monthly, 20-minute private lesson in the tank using our video technology. The monthly private lesson includes personalized video feedback within our state-of-the-art swim tank. Swimmers will benefit from one-on-one instruction and dedicated skill focus using tank features like the mirror and current. Our Group Lessons program is our standard small group class that consist of a weekly, 30-minutes in the pool without the video technology private lesson.

Q. How does the price differ from between LTS+ Group Lessons program vs Group Lessons program?

A.

Our Learn To Swim Plus Group Lessons program tuition starts at $160 per month (based on a 4-week month)* that includes the private tank lesson.

Our Group Lessons program is our standard small group class in the pool without video technology. Tuition starts at $130 per month (based on a 4-week month)* that does NOT includes the private tank lesson.

Q. Do you offer a Free Trial?

A.

We are not offering Free Trial classes at the moment. Check back for updates!

Q. How do I sign up for Group Lessons?

A.

To sign up for Group Lessons, simply click "Find a Class" below and choose your location from the drop down to book your spot today!

Q. How do I sign up for Private & Semi-Private Lessons?

A.

Private and Semi-Private Lessons are offered upon request. Please call us at (860) 215-3905 with your preferred days/times and we will do our best to accomodate your request.

Q. What do I need to bring to my lesson?

A.

Please bring a swimsuit, towel, goggles, and a swim cap or hair tie (for swimmers with long hair). Swimmers who are not potty-trained are required to wear a reusable swim diaper.

Q. Do you offer make-ups?

A.

Life happens, we get it! Swimmers are eligible for 1 make-up class each calendar month due to an absence. Please note that make-ups need to be used within 2 weeks of the absence and are based on schedule availability.

Q. Do I have to start at the beginning of the month (when is the next session)?

A.

No, you can jump in today! We offer a rolling start date so your swimmer can start at any point!

Q. How does billing work?

A.

You will be billed monthly until you notify
us of your desire to withdraw your student from classes. The monthly amounts of tuition may vary based on the number of weeks in each
respective calendar month, and will be billed on the 25th day of the month preceding the
calendar month in which the classes will be held.

Q. How do I withdraw from lessons?

A.

We hate to see you go! To withdraw a student from lessons under any program after the student has begun taking lessons within that program, log in to your account via the customer portal on our website and complete the withdrawal option for your student. In order to avoid being charged for the next month of lessons, you must withdraw your student on or before the 15th day of the month. If you submit a withdrawal form after you already have been billed the tuition for the next month of lessons, you may receive a partial refund. Drops submitted between the 25th and the end of the month will result in a 50% refund and between the 1st and 7th of the following month will result in a refund of 25% of tuition. After the 7th, you are no longer eligible for a refund. 

SafeSplash Swim School

Newington

We’re here 7 days a week — Call us!
(860) 215-3905
77 Pane Road, Unit 3, Newington, CT 06111   moreinfo@safesplash.com

Class Hours

  • Sunday
    8:30AM - 12:00PM
  • Monday
    8:30AM - 12:00PM | 4:00PM - 7:00PM
  • Tuesday
    4:00PM - 7:00PM
  • Wednesday
    4:00PM - 7:00PM
  • Thursday
    8:30AM - 12:00PM | 4:00PM - 7:00PM
  • Friday
    Closed
  • Saturday
    8:30AM - 1:00PM
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Ready to Swim?

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TESTIMONIALS

Joel L.

“My kids are learning fast and feel more and more confident in the water!”

Amanda C.

“The teachers are awesome and the curriculum really gets kids swimming well!”

Karen S

“The instructors are very patient with the beginners and maintain a fun and safe learning environment”