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FREQUENTLY
ASKED QUESTIONS

Have a question? Here are the answers to some of the more common questions we get asked

WE’RE HERE TO HELP ANSWER YOUR QUESTIONS

We want to make sure you are prepared and excited for your lessons with us! Below are answers to some of our most frequently asked questions!

Q. What is SafeSplash?

A.

SafeSplash + SwimLabs Nashville West is the leading year-round provider of warm water swim lessons for kids and adults. We offer swim lessons for all ages and abilities, from beginners to competitive swimmers. 

Q. How much does it cost?

A.

Group lessons start at $125-$135 per month (based on a 4-week month)*. 

Q. What do I get when I sign up with SafeSplash?

A.

When you enroll yourself or your child in SafeSplash Swim School Nashville West, you can feel confident to be learning from passionate, experienced SafeSplash Certified™ instructors. We’re known for small, 3:1 student to teacher ratio, which allows instructors to focus on the individual needs and goals of every swimmer that gets into our pools. We also offer private and semi-private lessons for swimmers looking for a smaller group or private setting. 

Q. How do I sign up for Group Lessons?

A.

To sign up for Group Lessons, simply click "Find a Class" below and choose your location from the drop down to book your spot today!

Q. How do I sign up for Private Lessons?

A.

To sign up for Private Lessons, simply click on "Find a Class" below and select your location from the drop down to book your spot today!

Q. What do I need to bring to my lesson?

A.

Please bring a swimsuit, towel, goggles, and a swim cap or hair tie (for swimmers with long hair). Don't have one of these items? Don't worry! All of these items are available for purchase at our schools. Swimmers who are not potty-trained are required to wear a reusable swim diaper, which are also available for purchase at our school.

Q. Do you offer make-ups?

A.

Life happens, we get it! Swimmers are eligible for 1 make-up class each calendar month due to an absence. Please note that make-ups need to be used within 2 weeks of the absence and are based on schedule availability.

Q. Do I have to start at the beginning of the month (when is the next session)?

A.

No, you can jump in today! We offer a rolling start date so your swimmer can start at any point!

Q. How do I withdraw from lessons?

A.

We hate to see you go! To withdraw a student from lessons under any program after the student has begun taking lessons within that program, log in to your account via the customer portal on our website and complete the withdrawal option for your student. In order to avoid being charged for the next month of lessons, you must withdraw your student on or before the 15th day of the month. If you submit a withdrawal form after you already have been billed the tuition for the next month of lessons, you may receive a partial refund. Drops submitted between the 25th and the end of the month will result in a 50% refund and between the 1st and 7th of the following month will result in a refund of 25% of tuition. After the 7th, you are no longer eligible for a refund. 

Q. Do you offer free trial lessons?

A.

Free Trial Lessons may be available on a seasonal basis. Please inquire by calling us at (615) 334-0290

Q. How does billing work?

A.

Each month is prorated based on the number of weeks in a month. 

Q. Do you offer Special Needs lessons?

A.

Yes. We offer programs for children and adults with special abilities. You can learn more here.

SafeSplash Swim School

Nashville West

We’re here 7 days a week — Call us!
(615) 334-0290
6720 Charlotte Pike, Suite 105, Nashville, TN 37209   moreinfo@safesplash.com

Class Hours

  • Monday
    3:00 PM - 7:00 PM
  • Tuesday
    9:00 AM - 12:00 PM | 3:00 PM - 7:00 PM
  • Wednesday
    9:00 AM - 11:30 AM | 3:00 PM - 7:00 PM
  • Thursday
    3:00 PM - 7:00 PM
  • Friday
    9:00 AM - 11:00 AM
  • Saturday
    8:30 AM - 12:30 PM
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READY TO SWIM?

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TESTIMONIALS

Joel L.

“My kids are learning fast and feel more and more confident in the water!”

Amanda C.

“The teachers are awesome and the curriculum really gets kids swimming well!”

Karen S

“The instructors are very patient with the beginners and maintain a fun and safe learning environment”